Frequently Asked Questions

Every order goes out in plain, sealed, odour-proof packaging with no branding, no product names and a neutral return address. Nothing on the outside indicates what is inside.

Orders placed before 4pm are packed and dispatched the same working day. Tracked delivery typically arrives in 2–5 working days depending on your location.

We accept Apple Pay, Zelle, Chime and Cash App. Choose your method at checkout, place the order, and the payment details plus your reference number appear immediately on the confirmation page and in your email.

If you are new, start with a microdose — typically 100–250mg of dried mushroom equivalent — and never increase on the same day. Every product page lists strength and quantity options. Read our microdosing guide before your first order.

Not always. SSRIs, SNRIs, MAOIs and lithium all interact with psychedelics, sometimes dangerously. Read our medication interaction guidance and speak to a clinician before ordering if you take any prescription medication.

Contact us with your order number. If tracking shows the parcel as lost in transit we will reship or refund — see our Refunds & Returns policy for the full terms.

Yes. Every batch is tested for potency and purity before it is listed. Where a certificate is available for a batch we make it available on request.

No minimum. Orders over $200 ship free; below that a flat shipping rate applies at checkout.